Troy Miles
Principal Engagement Manager - AWS | Father | Tech Product Innovator | Inventor | Human-first Leader
- Role
- Principal Engagement Manager at Amazon Web Services (AWS)
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Troy Miles
I am a change agent and product leader focused on supporting the continued evolution of society through AI-driven product development and innovation. I am a life-long learner and connector. I have extreme passions for technology, developing others, and mentoring. I take pride in being able to use my knowledge and experiences in technology development to work as a strategic thought leader to meet the unique needs of today\'s and tomorrow\'s communities and professional organizations. I believe in creating more access to careers in technology and inclusive, human-centered design.Among my career experiences are product management, AI, digital transformation, HR and L&D leadership, agile program management, project management, and enterprise infrastructure architecture, including AI/ML and IoT Edge platform development.Specialties: Leading Innovation, Product Management, Program Management, and Project Management leadership, rapid prototyping and experimentation, L&D, human centered design thinking, training development, IIoT, Edge Computing, Data science and analysis, Big Data, Diversity Equity and Inclusion, Mentoring, Communications and storytelling, change management, Data Center management, virtualization, PaaS, SaaS, High Availability, team leadership, ITIL, Lean Six Sigma and Agile methods, Azure DevOps (ADO), Figma, Office 365, cloud services, mobility, IT systems engineering and design, Microsoft Azure, ASP.net programming, SQL Server, HTML, Microsoft Visio, Microsoft Project, Active Directory, Microsoft Exchange Server, Windows Server, SharePoint Server, SAP output management, infrastructure architecture and product purchasing, customer relationship management, recruiting, professional development
Experience
Principal Engagement Manager
Oct 2025 — Present · Houston, TX, US
Education
Louisiana State University
Bachelor’s Degree, Information Systems and Decision Sciences
2006 — 2009
Skills
- Crystal Reports
- Html
- Software Installation
- Agile Methodologies
- Networking
- Android
- Active Directory
- Windows Server
- Sap Bpc
- Team Leadership
- Project Management
- Web Services
- Windows
- Servers
- Sql
- Microsoft Project
- Visio
- Ms Project
- Linux
- Asp.net
- Teacher Mentoring
- Kanban
- Datacenter Virtualization
- Databases
- Java
- Access
- Operating Systems
- Requirements Analysis
- Cloud Computing
- Project Planning
- Sharepoint
- Strategic Partner Relationship Management
- Technical Support
- Mentoring
- Technical Recruiting
- Professional Development Programs
- Vmware Esx
- Diversity & Inclusion
- Visual Studio
- Solution Architecture
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