Troy Heredia
Mad about ads with over 5 years of experience in helping brands build awareness | Copywriting | Headlines | Blogs | Scripts | Social Content | Website Content | Brand Storytelling | Tone Of Voice | Campaign Strategy
- Role
- Team Leader - Bar Staff at Shack Events
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Troy Heredia
Your feed’s a pool of trends. Your connections post on topics like humans versus AI and…
Experience
Team Leader - Bar Staff
Apr 2025 — Present · London, GB
As Team Leader, I coordinate with bar staff to assign them roles and responsibilities, manage opening and closing stock count, and organise bar set-up, which looks appealing and makes accessibility easy for staff. I work at stadiums during concerts and sporting events with over people in attendance. I engage with consumers to provide excellent customer service, ensuring that all queries and issues are resolved before they leave the bar. I am a team player, trained to ideate and execute processes that provide quick & high-quality service, with customer satisfaction as my top priority.I can quickly adapt according to different situations, whether it means working in an alcoholic or confectionery bar or while transitioning between slow and busy periods. I got promoted to a team leader in 3 months.
Education
Aston University
MSc. Strategic Digital Marketing, Digital Communication and Media/Multimedia
St. Xavier's College
Bachelor of Arts - BA, Sociology
2014 — 2017
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