Troy Ayuso
Empowering Public Sector Agencies to Become Agentic Enterprises | Cloud Account Executive @ Salesforce| IT & HR Service Transformation
- Role
- Cloud Account Executive at Salesforce
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Troy Ayuso
Enterprise service delivery is shifting toward agentic execution — where AI agents reason, act, and scale outcomes across IT and HR. I help public sector organizations lead that transition by aligning service strategy, governance, and AI-driven transformation.With a background in enterprise service management and automation, my focus today is helping customers adopt Agentforce to enable autonomous employee experiences, improve productivity, and modernize operations at scale. I partner closely with executive stakeholders to translate service challenges into measurable business outcomes through AI-driven platforms.Core Focus Areas: Agentic AI • IT & HR Employee Experience • Public Sector Modernization • Service Transformation • Outcome-Based Sales
Experience
Cloud Account Executive
Feb 2026 — Present · Tampa, FL, US
Focused on AI-driven service transformation and modern employee experience strategies.
Education
University of South Florida
MIS, Business
1997 — 2002
Skills
- Troubleshooting
- Designing
- Professional Services
- Systems Analysis
- Technical Training
- Itil
- Itsm
- Management
- IT Service Management
- Networking
- Human Resources
- Vendor Management
- Disaster Recovery
- Cloud Computing
- System Administration
- Active Directory
- Training
- Network Security
- Virtualization
- Integration
- Vmware
- Requirements Analysis
- Windows Server
- Software Documentation
- Data Center
- IT Operations
- Enterprise Software
- Visio
- Saas
- Sharepoint
- Security
- San
- Information Technology
- Servers
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