Troy Schulz

About Troy Schulz

Proven leader with over 20 years’ experience improving organizational performance and profitability.

Experience

1. Account Management Team Lead

   Securus Technologies

   Mar 2023 — Present

   Collaborate with and supervised account management team to retain and grow 150+ federal, state and private correctional accounts in the Midwest region. Develop relationships with key organizational stakeholders to ensure product awareness and capabilities to drive year over year revenue growth. Identify ways to meet customer needs through existing service capabilities either directly or through 3rd party partnerships. Analyze financial or functionality trends to identify healthy revenue streams or potential functional trends that would adversely impact revenue or account relations. Advise on best practices to both internal and external customers to ensure account profitability and product implementation.

Education

• Western Governors University

  Master of Science - MS, Management and Leadership

  2018 — 2020

• University of Mary

  Social and Behavioral Science, History

  2001 — 2004

Skills

• Project Management
• Police
• Government
• Policy
• Leadership
• Teaching
• Program Management
• Policy Analysis
• Microsoft Office
• Security
• Supervisory Skills
• Data Analysis
• Administration
• Change Management
• Social Media
• Research
• Microsoft Excel
• System Administration
• Process Improvement
• Contract Management
• Outlook
• Training
• Public Safety
• Team Building
• Strategic Planning
• Microsoft Word
• Team Leadership
• Customer Service
• Emergency Management
• Firearms
• Enforcement
• Project Planning
• Budgets
• Public Speaking
• Analysis