Troy Sauer
Vice President Managing Director Risk @OneMain Financial
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WORK HISTORY
Vice President Managing Director Risk @OneMain Financial
Responsible for leading various servicing and operational control processes and risk control platforms across enterprise Risk Management. Oversee company Borrower Assistance initiatives and measure effectiveness of all programs. Manage data analytics team responsible for monitoring delinquency trends and changes to the Borrower Assistance Programs. Implement changes to existing Borrower Assistance programs such as digital self-service options, streamlined functionality, and new enrollment criteria. Make recommendations to servicing and collection strategies based on performance data, such as delinquency trends and charge off rates, as well as enterprise risk data. Design and implement Customer Financial Wellness programs for all OneMain present customers. Supervise team responsible for risk oversite on specific product lines within the organization as well as remediate any enterprise risk issues associated with those product lines. Partner with Marketing to establish Customer Communication governance which includes maintaining repository of all customer communications and ensuring adherence to policy and logging standards. Manage Archer platform and make systemic changes as needed to support the business-level management of risk and compliance programs.
EDUCATION
University of Evansville
Bachelor of Arts (B.A.), English Language and Literature, General
SKILLS
ABOUT TROY SAUER
Experienced Director Of Operations Support with a demonstrated history of working in the…
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