Troy Richard
Advisory Services Operations Manager @Ricoh USA, Inc.
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WORK HISTORY
Advisory Services Operations Manager @Ricoh USA, Inc.
EDUCATION
CMU
Bachelor of Business Administration - BBA
SKILLS
ABOUT TROY RICHARD
Solid operations background primarily in small to medium size professional services firms including start up, solo and high growth environments. General law firm/professional service management expertise including financial planning and controls, personnel and benefits administration, systems, risk management and physical facilities. Human Resource Management including recruiting, selection, training and development, performance evaluation, salary administration, employee relations, motivation, counseling, disciplining, discharging, benefits administration, workers’ compensation, personnel data systems, job design, and resource allocation.Systems Management including systems analysis, operational audits, information services, records management, library management, office automation, document assembly systems, information storage and retrieval, telecommunications.Financial Management including planning, forecasting, budgeting, variance analysis, profitability analysis, financial reporting, billing and collections, cash flow control, payroll, and pension plans. Facilities Management including space planning and design, purchasing, inventory control, records storage, and telecommunications.Operations Management including strategic and tactical planning, business development, risk management, quality control, organizational development, and firm planning processes. Marketing Management including management of client profitability analysis, forecasting of business opportunities, planning client development, marketing legal services and enhancing the firm’s visibility and image in the desired markets.
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