Troy Meade
Strategic Account Leadership | Client Success | Partnerships & Channel Growth | Operational Excellence
- Role
- Senior Key Account Manager at Payne Trucking
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Troy Meade
Strategic Account and Client Success leader with 16+ years of experience supporting complex, customer-facing operations across logistics, supply chain, and B2B service environments. Experienced supporting partner-driven and multi-stakeholder customer models in complex service environments.Proven track record managing national and multi-site accounts, building strong partner relationships, and driving measurable improvements in service reliability, operational efficiency, and customer satisfaction. Experienced collaborating cross-functionally with sales, operations, analytics, and leadership teams to align execution with business objectives.Known for stepping into high-visibility situations, connecting the dots across teams, identifying process gaps, and maintaining continuity through change. I bring a practical, relationship-driven approach to account growth, process improvement, and long-term partnership development.
Experience
Senior Key Account Manager
Jan 2026 — Present · Richmond, VA, US
Leading strategic account partnerships supporting complex B2B customers, with a focus on service continuity, partner engagement, and operational alignment.Recruited following a prior employer’s market exit to stabilize accounts and support long-term customer growth.
Education
Radford University
Bachelor’s Degree, Marketing
2005 — 2009
Skills
- Customer Service
- Microsoft Office
- Management
- Microsoft Excel
- Leadership
- Account Management
- Marketing
- Cold Calling
- Microsoft Word
- Public Speaking
- Team Leadership
- Sales
- Contract Negotiation
- Powerpoint
- Social Networking
- Email Marketing
- Team Building
- Marketing Strategy
- Event Planning
- Strategic Planning
- Research
- Training
- Time Management
- Sales Operations
- Customer Relationship Management (Crm)
- Negotiation
- Customer Satisfaction
- Event Management
- Sales Process
- Fundraising
- Inventory Management
- Project Management
- Business Process Improvement
- Retail
- Business Development
- Sales Management
- Direct Sales
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