Troy Lenno
Private Investigator at VRC Investigations
- Role
- Workers Compensation Claims Representative at Travelers
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Troy Lenno
Private Investigator working for VRC Investigations. Using surveillance techniques and…
Experience
Workers Compensation Claims Representative
Mar 2026 — Present · Hunt Valley, MD, US
Handle all aspects of a Workers Compensation claim including completing investigations, setting accurate reserves, and making various claim-related decisions under direct supervision. As a trainee, you may also be exposed to claims that could involve litigation, settlement negotiations, Medicare set asides and offsets- Communicate and apprise all parties regarding claim status which may include our business customers, injured employees, medical providers, and legal counsel- Investigate, develop, and evaluate action plans for claim resolution. Assess coverage and determine if a claim is compensable under Workers Compensation including evaluating claims for potential fraud- Achieve a positive result by returning an injured party to work when appropriate. This may include coordinating medical treatment in collaboration with internal or external resources- Effectively prioritize and manage a Workers Compensation claim inventory, including filing and diary systems, document plans of action and complete time-sensitive required letters and state forms- Participate in Telephonic and/or onsite File Reviews- Acquire and maintain relevant Insurance License(s) to comply with state and Travelers’ requirements within three months of starting the job.
Education
Newark Charter High School
High School Diploma
2017 — 2021
Towson University
Bachelor of Science - BS
2021 — 2025
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