Troy Griffin
Project Manager | Intelligence Analyst | Active TS/SCI | Air Force Veteran
- Role
- Safety Investigations Specialist at Uber
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Troy Griffin
Active Top Secret / SCI Clearance I am a detail-oriented, self-motivated…
Experience
Safety Investigations Specialist
Jan 2025 — Present · Phoenix, AZ, US
Performed thorough interviews with reporting parties using various support platforms to efficiently gather urgent safety case information•Employed critical thinking, emotional intelligence, and creative problem-solving skills to navigate sensitive cases and high severity safety concern•Reviewed new products and processes for potential safety issues prior to implementation•Learned and mastered multiple knowledge base and contact management systems•Conducted regular audits of facility operations to assess adherence to establish safetyprotocols•Maintained excellent interpersonal skills and professionalism while delivering best in class customer service•Managed a high volume, live queue of sensitive incidents and accidents that are often urgent or critical in nature
Education
Arizona State University
Information Technology
Princeton High School
High School Diploma
2006 — 2010
Project Management Institute
CAPM
2025 — 2025
Community College of the Air Force
Associate of Applied Science
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