Troy Gibson

Senior Sales Development Rep & Sdr Business Mentor @Yooz

Coppell, TX, US

Handled inbound and outbound calls triggered by media campaigns • Qualification of event or third party leads for hand off to sales • Continual update of customer profile information on internal CRM database • Driving registrations and confirmation of attendances • Lead Generation – Proactively follow up Marketing Campaigns and Drive awareness and interest generating potential opportunities from new and existing customers.(51% Overall Sales Conversion percentage for the 2017 yearly total of the number of leads generated that were converted to opportunities) • Account Profiling – Analyze and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organization (often across multiple locations / subsidiaries) Training new hires and also conducting training on prospecting and sales development to SDR\'s and Account Executives as well as mentoring new employees. Business Mentorships of SDRs and also mentored Account Executives on Effective Prospecting.

DeVry Institute of Technology

Bachelor of Science - BS, Information Technology, (3.9 GPA) Summa Cum Laude

California State University-Dominguez Hills

Bachelor of Arts - BA, Theatre Arts/Communications

Keller Graduate School of Management of DeVry University

Master of Business Administration - MBA, General Management, (3.7 GPA) (With Distinction)