Troy Brice
Chief Customer Experience Officer
- Role
- Chief Customer Experience Officer at Ucare
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Troy Brice
An experienced professional with a proven track record of over several years in leading and developing high performing teams across multiple business functions. Passionate about people, Contact Centers and the success of my team. My goal is to continue to grow professionally and personally, while challenging myself both professionally and personally. I am always interested in making new connections so please feel free to reach out to me
Experience
Chief Customer Experience Officer
Jun 2024 — Present · Minneapolis, MN, US
Education
Northwood University
Bachelor's Degree, International Business
Skills
- Strategy
- Workforce Management
- Contact Centers
- Customer Experience
- Strategic Planning
- Microsoft Office
- Sales
- Account Management
- Technical Support
- Wireless Technologies
- Cross-Functional Team Leadership
- Vendor Management
- Call Center
- Process Improvement
- Team Leadership
- Call Centers
- Ip
- Sales Operations
- Customer Retention
- Customer Service
- Management
- Team Building
- Customer Satisfaction
- Training
- Time Management
- Telecommunications
- Mpls
- Sales Management
- Project Management
- Business Process Improvement
- Microsoft Excel
- Troubleshooting
- Cellular Communications
- Mobile Devices
- Wireless
- Employee Training
- Leadership
- Coaching
- Voip
- Direct Sales
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