Trosten Herrmann
IT Development and Support at Lampton Welding Supply Co Inc
- Role
- IT Development and Support at Lampton Welding Supply
- Location
- Wichita, KS, US
- LinkedIn followers
- 500 followers
About Trosten Herrmann
Dynamic ITSM ITIL V4 Consultant with expertise as a Subject Matter Expert in the ITIL4…
Experience
IT Development and Support
Aug 2020 — Present · Wichita, KS, US
Provide technical support to corporate headquarters and 16 branch locations. Respond to dozens of general questions daily and efficiently and effectively resolve their issues. Created documentation for IT department. Assisted and completed multiple company-wide projects. Lead on cybersecurity testing and training of employees. Diagnose, troubleshoot, and resolve a range of software, hardware, and connectivity issues. Excel in asking probing questions and researching, analyzing, and rectifying issues.
Skills
- Troubleshooting
- Lansweeper
- Skype
- Google Docs
- Xp
- Windows Server
- Hardware
- Webex
- Google Slides
- Laptops
- Networking
- Google Sheets
- Technical Writing
- Network Administration
- Software Installation
- Windows 7
- Syncplicity
- Printers
- Windows Xp
- Palo Alto Networks
- Portnox
- Windows
- Trend Micro Anti-Virus
- Computer Hardware
- Confluence
- Jira
- Dell Kace
- Pcbb (in House Telecom)
- Altiris
- Mobile Iron
- Security
- Customer Service
- Nessus
- Acronis
- Jabber
- Microsoft Powerpoint
- Microsoft Excel
- Computer Repair
- Team Leadership
- Programming
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.