Tronya W.

About Tronya W.

HR/Payroll/Tax/Garnishment Specialist who specializes in researching payroll payments, employee wages, and deduction history to ensure payroll tax compliance and processing of applicable adjustments. Performs fact-finding analysis using all available and appropriate tools related to audit reports, databases, information requests, SOX requirements, and software applications. Recommends improvements in systems, policies and procedures to management. Creates and formats analytical reports and prepares correspondence to internal and external departments using Microsoft software tools. Maintains payroll tax compliance between Aramark Corporation, third party vendors, and federal, state and local taxing authorities. Has a comprehensive understanding and knowledge of payroll tax laws in a multi-state environment. Assist 275k+ associates with payroll tax inquiries and make necessary adjustments in an effort to alleviate having to create W2c’s for associates.

Experience

1. Senior Payroll Garnishment Specialist

   Robert Half

   May 2025 — Present · Minnetonka, MN, US

   Contracting for United Healthcare GroupGarnishment Administration (75%)Ensure the accuracy and timely processing of employee garnishment deductions across the organization.Collaborate with our 3rd-party vendor (ADP) to set up, modify, and release garnishments.Upload garnishment files and verify against employee records to ensure accuracy; troubleshoot and correct mismatches (e.g, wrong person or amount).Act as the point of contact for complex garnishment-related inquiries from employees and internal teams.Provide subject matter expertise and partner with cross-functional teams (Payroll Operations, Legal, Payroll Systems) on garnishment-related matters.Maintain strong relationships with both internal stakeholders and external vendors.Collaborate on process and system ImprovementsResearch and resolve processing errors, identify root causes, and recommend process improvements.Document new procedures and update standard operating procedures (SOPs) as workflows evolve.Assist in the implementation of new technologies and process enhancements related to garnishment administration.GL Accounting (25%)Support payroll-related GL account reconciliations, including pro-rated adjustments and clawbacks (e.g, unearned sign-on bonuses).Ensure payroll transactions align with financial records and assist in correcting discrepancies.Collaborate with Finance to ensure accurate reporting and resolution of accounting issues.Other DutiesParticipate in payroll system transition from PeopleSoft to Oracle Cloud by supporting testing and system validation as needed.Take on additional projects or responsibilities as assigned.

Education

• Remington College-Memphis Campus

  Certificate, Business Administration and Management, General

  1998 — 1999

• American InterContinental University

  Associate of Arts and Sciences - AAS, Business Administration and Management, General

  2007 — 2008

• American InterContinental University

  Bachelor of Technology - BTech, Information Technology

  2008 — 2010

• Fairley High School

  Business and Social Skills

  1993 — 1996