Tim Robertson
Global Process Owner, Order-to-Cash | Director, Credit and Collections | SAP OTC Architect | Shared Services, GBS Integration | BPO OTC Functional Lead
- Role
- Senior Otc Process Principal at Waters Corporation
- Location
- Exeter, RI, US
- LinkedIn followers
- 500 followers
About Tim Robertson
Seasoned Shared Services Operations Executive with advanced financial modeling skills, including budgeting/forecasting & diligence on business partners worldwide. Project management skills, with numerous successful ERP implementations both domestic & international. Full business process mapping to complete blueprints.\'Out of the Box\' business process concepts/contract negotiations to maximize collectible sales/licenses/service contracts, while improving controls, reducing risk and expense.Specialties: • Order to Cash Business Process Optimization/Change Management (QTC, OTC, ITC, C2C), Credit and Collections; Working Capital Focus/Customer Service culture • Due diligence: competitive/licensing/supply chain (Customer/vendor on-boarding); Contract negotiation/analysis• Financial modeling: forecasts, budgets, valuations, unique FP & A models, creative DSO modeling to drive collection goals• Global Risk Management: credit scoring, insurance, international trade expertise, sophisticated Credit Analysis skills• Consumer Products (CPG); Wireless Trade; IT/Data Centers; Food & Beverage; Bio-Tech• Project Management (PMP\'s PMBok ver 5.0)• ERP, SAP Implementations/Training (SAP SD, FI); SAP Workflow w/Imaging; BPP\'s/Blueprints• Custom Deduction management tools/processes (DMC/FSCM); Rebate settlement and negotiations, Customer Portal integration• Divisional/M&A integration to Shared Services, policy harmonization - A/R, Credit, Cash Applications, Billing, Revenue Management, SOX assessments, Vendor Management/AP, T&E• Systems: SAP (ECC 6.0)/Oracle R11/Imaging (FileNet/Ixos); Sharefile, SharePoint; LiveLink (OpenText); EDI; Hyperion; Concur; ADP; Quickbooks• Transformative Change Management, Organizational development, Training, Content Management
Experience
Senior Otc Process Principal
Sep 2024 — Present · Milford, MA, US
Leading Order to Cash (OTC) Process transformation from SAP ECC to SAP S/4 Hana in a Brownfield+ Global SAP conversion and process improvement effort. Tasks taken throughout the full lifecycle journey include- Process Definition (As-Is/To-Be), POC\'s, Conversions, Integration Testing, UAT through Hypercare- Driving out manual steps and redundancies removing waste/complexities in favor of highly automated transactional flows, accelerating order velocity to scale the business- Collaborate with regional operations centers globally to insure harmonized activities while still addressing unique local requirements- Improve Shared Services Delivery team UX to promote task ownership, promote continuous improvement DNA, and SAP \'ecosystem\' for rapid agile adoption to external environmental supply chain pressures and internal growth- High performance team development/OCM to fuel excitement for change- Sound GRC methods built into every step so controls are natural and robust
Education
University of Rhode Island - College of Business
BS, Management and Finance
University of Rhode Island
BS Management, Finance
D'Amore-McKim School of Business at Northeastern University
Master of Business Administration - MBA, International/Global Studies
Skills
- Accounts Receivable
- Accounting
- Budgets
- Finance
- Pricing
- Management
- Team Building
- Business Process
- Risk Management
- Corporate Fp&a
- Sap
- Retail
- Account Management
- Due Diligence
- Change Management
- Strategic Financial Planning
- Strategy
- Project Management
- Product Development
- Analysis
- Process Improvement
- Supply Chain
- International Project Management
- Integration
- Financial Analysis
- Sales
- Leadership
- Strategic Planning
- Business Development
- Mergers & Acquisitions
- Credit Risk
- Sarbanes-Oxley Act
- Negotiation
- Business Strategy
- Supply Chain Optimization
- Internal Audit
- Executive Management
- Operations Management
- Competitive Analysis
- Start-Ups
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