Tracie Nall
Account Manager | Client Success & Retention Specialist | SaaS | Fuel Distribution & Retail Tech | Energetic & Results-Driven
- Role
- Account Manager at Add Systems
- Location
- High Point, NC, US
- LinkedIn followers
- 500 followers
About Tracie Nall
With over 30 years of experience in the retail convenience store and petroleum marketplace, I’ve had the privilege of helping clients navigate an industry that evolves daily. As an Account Manager at ADD Systems, I work closely with businesses to align technology with their operational goals — from streamlining workflows to improving customer experience.Throughout my career, I’ve taken pride in being a strategic partner and a team leader. I lead by example, fostering collaboration across departments, mentoring peers, and driving customer-centric innovation. Whether guiding clients through complex technology transitions or supporting colleagues in cross-functional initiatives, I believe that leadership is about listening, empowering others, and delivering consistent value.Known for building long-term client relationships, championing service excellence, and mentoring new team members, I’m passionate about helping both clients and coworkers succeed in a rapidly changing industry.Let’s connect if you\'re in the c-store or fuel space and looking for technology-driven solutions, industry insights, or leadership in action.
Experience
Account Manager
May 2017 — Present · Greensboro/Winston-Salem, NC, US
Education
High Point University
BS, Computer Information Systems
1998 — 2001
Salem College
pursued Marketing Degree, Marketing
1996 — 1997
University of Phoenix
Master of Science, Computer Information Systems
2001 — 2003
Skills
- Competitive Analysis
- Contract Negotiation
- Solution Selling
- Process Improvement
- Salesforce.com
- Sales Operations
- Professional Services
- Saas
- Product Launch
- Customer Service
- IT Solutions
- Business Analysis
- Analytical Skills
- Pre-Sales Consulting
- Sales
- Sql
- Microsoft Project
- Sales Presentations
- Mobile Applications
- Business Intelligence
- Fuel Management
- Team Building
- Product Management
- Forecasting
- Inventory Management
- Event Management
- Key Account Management
- Team Leadership
- Go-to-Market Strategy
- Computer Hardware
- Mobile Payments
- Budgets
- Retail
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Sales Process
- Marketing Strategy
- Food Service Operations
- Integration
- Handheld Devices
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