Tristan MacLaggan

Vice President, Hospitality @Pursuit

Banff, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Vice President, Hospitality @Pursuit

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Banff, AB, CA

Pursuit is an attractions and hospitality company that owns and operates a collection of inspiring and unforgettable experiences in iconic destinations in the United States, Canada, and Iceland. Pursuit’s elevated hospitality experiences include 15 world-class point-of-interest attractions and 28 distinctive lodges, along with integrated restaurants, retail and transportation that enable visitors to discover and connect with stunning national parks and renowned global travel locations.

EDUCATION

N/A

Wine & Spirit Education Trust

WSET4

N/A

LV Rogers, Nelson BC

High School

N/A

London Wine Academy

Sommelier / Viticulture, Wine Steward/Sommelier

N/A

UNSW

International Relations, Business Administration and Management, General

N/A

Selkirk College

Tourism & Hospitality Management / Business Administration, Business Administration and Management, General

SKILLS

Hotel ManagementStrategic PlanningDirect SalesProduct MarketingMarketing StrategyWineInternational SalesBanquetsPre-OpeningTrainingCustomer SatisfactionBusiness DevelopmentFoodGrand OpeningsCorporate EventsSocial PromotionRevenue AnalysisTime ManagementHospitality ManagementEvent ManagementMenu DevelopmentTeam LeadershipSales ManagementTourismMicrosEvent PlanningManagementRestaurantsSpecial EventsSales PromotionMarketingGuest SatisfactionStaff TrainingFine DiningHotelsCatering SalesEvent ProductionHospitalityCorporate CommunicationsResorts

ABOUT TRISTAN MACLAGGAN

Senior hospitality leader shaping enterprise transformation across iconic destinations, with global experience spanning tourism, travel, and adventure-led hospitality. Driving alignment of culture, standards, and strategy to deliver meaningful, consistent guest experiences within complex environments.Hospitality is how an experience makes people feel, and how those feelings stay with them long after the moment has passed. It influences how people choose to spend their time, where they return to, and the memories they carry with them.Those experiences are rooted in place. Creating authentic, respectful connections between guests and the environments and communities that define each destination is what matters most. Go Beyond is how this connection is elevated, shaping how experiences are designed, delivered, and brought to life.The purpose is simple: Joy, Amplified — delivering hospitality that comes from the heart, fosters authentic connection, and leaves guests feeling genuinely cared for and inspired by the moments they choose to spend with us.

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