Tristan Luton
Senior Customer Success Manager @Group Gti
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WORK HISTORY
Senior Customer Success Manager @Group Gti
Wallingford, GB
Lead strategic customer success partnerships with major employer ensuring long-term value, retention and growth.Drive adoption and success of GTI’s talent, attraction and media solutions across early careers and apprenticeship markets.Partner with C‑suite and senior stakeholders to solve talent challenges through data, insights and multi-channel attraction strategies.Align GTI delivery teams, product specialists and client stakeholders to ensure seamless delivery and measurable outcomes.Support innovation in early talent solutions and employer attraction campaigns across major UK sectors.
SKILLS
ABOUT TRISTAN LUTON
I believe the best partnership or customer success leaders feel like part of their client’s team—and this has been the consistent feedback throughout my career. I build relationships based on trust, clarity and long-term value, helping employers, educators and public sector organisations achieve meaningful outcomes in early careers and youth talent attraction.Across roles with UCAS, NGTU and now Group GTI, I’ve led strategic partnerships with FTSE 100 employers, the NHS, universities and major media agencies, managing complex multi-stakeholder environments and delivering seven‑figure revenue portfolios. My experience spans media strategy, employer branding, insight consulting, project leadership and early careers programme development.I’m passionate about helping organisations reach and support young people—through better marketing, better data, and better partnerships—and ensuring every collaboration delivers measurable impact for both clients and candidates.
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