Trisha A.
Customer Sucess Manager @DXC Technology
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WORK HISTORY
Customer Sucess Manager @DXC Technology
San Francisco, CA, US
Leading delivery of enterprise IT services for Fortune 500 clients across technology, energy, and manufacturing sectors. Description: Serve as the primary point of escalation for delivery challenges Oversee project timelines, financials, and operational KPIs Partner with internal sales, technical, and offshore teams to ensure client satisfaction Drive continuous improvement, delivery innovation, and quality assurance Align service delivery with business goals to enable scalability and performance optimization
EDUCATION
California Polytechnic State University-San Luis Obispo
Program Management
SKILLS
ABOUT TRISHA A.
Customer Success Manager with 25+ years of experience partnering with technology clients to drive business outcomes through innovation, AI, and strategic engagement.I specialize in helping organizations unlock value from emerging technologies, including GenAI, Copilot, Claude, Cursor, and multi-agent LLM ecosystems, translating complex capabilities into practical, business-focused solutions.My focus is on consultative engagement—working closely with clients to identify opportunities, accelerate adoption, and align AI-driven solutions to their strategic goals. I bridge the gap between technology and business value, enabling customers to scale, transform, and stay competitive in a rapidly evolving landscape.Known for building trusted relationships at all levels, I bring a strong blend of customer success, solution advisory, and commercial awareness, supporting growth while ensuring long-term value realization.
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