Tripti Rustagi

About Tripti Rustagi

As a highly motivated and skilled Process Developer, I have a proven track record of delivering exceptional results in the Q2C domain. I currently work at Genpact PVT. LTD. as an Accounts Receivable Billing Analyst, where I am responsible for handling day-to-day production, raising invoices, sales orders, and credits using ERP tools like Deltek Maconomy. In addition, I use portals such as Oracle, Coupa, Ariba, and Amazon to dispatch invoices.One of my key strengths is my ability to handle project and invoice-related queries efficiently using service now tools and emails. I ensure timely resolution of billing queries and validate billing inputs with contracts. Moreover, I am skilled at clearing billing backlogs and following up with the cash application team over reconciliation of credits raised. I report daily productivity to my leads and ensure high-quality output consistently.In my previous role as an Associate under Finance Process at WIPRO PVT LTD, I used workday for billing and sending invoices to clients. I was responsible for handling contract set-up related queries over emails and analyzed and evaluated ASA, MSA, and SOW agreements. I ensured delivery of process requirements to achieve set targets and performed cash reconciliations. I worked in Citrix and virtual desktop environments such as AWS Appstream, using tools like IBM notes, Siebel, Service connect, CAPT, Maestro, HRX assist to resolve escalations or other issues.During my tenure at WIPRO PVT LTD, I had the opportunity to work on many short projects within TAT, which were delegated one time and hyper-care projects. I interacted with clients over mails, chats, and calls to ensure end-to-end results and participant\'s satisfaction.My achievements include being recognized in my team for delivering the assigned work within the given time frame and ensuring high-quality output consistently. I am confident that my skills and experience make me an excellent candidate for challenging roles in the Q2C domain.I am a highly motivated and skilled Process Developer with expertise in the Q2C domain. I possess excellent communication and problem-solving skills and have a proven track record of delivering exceptional results. I am constantly seeking new challenges to enhance my skills and knowledge to excel in my profession.

Experience

1. Senior Account Receivable Analyst

   JLL

   Jul 2023 — Present · Gurugram, IN

   Billing, cash applications, reporting productivity to leadership, refund, email management

Education

• Delhi University

  Bachelor of Commerce

• MIT ADT University

  Master of Business Administration, Finance, General

• IGNOU

  Master of Commerce