Tripti Goswami

Ticketing Specialist @ Dyninno India | BA in History

Role
Ticketing Specialist at Dyninno Group
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Tripti Goswami

As a Ticketing Specialist at Dyninno India, I provide excellent customer service and support to travelers and clients across various channels, such as phone, email, and chat. I handle fares, exchange, and refunds requests, using multiple GDS systems, such as Apollo, Sabre, Amadeus, and Galileo. I also assist with email marketing, SEO, SMM, and social media campaigns, to increase brand awareness and generate leads.I have over four years of professional experience in the travel industry, working with Teleperformance and IGT Solutions as a Senior Travel Counselor and a Process Associate, respectively. In these roles, I demonstrated my skills in B2B sales, telemarketing, process improvement, business development, project management, operations support, and training. I have a BA degree in History from Shyama Prasad Mukherjee College for Women. I am motivated by learning new skills, solving problems, and delivering value to customers and stakeholders.

Experience

  1. Ticketing Specialist

    Dyninno Group

    Oct 2022 — Present · Gurugram, IN

Education

  • Shyama Prasad Mukherjee College for Women

    Bachelor of Arts - BA

    2016 — 2019

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Tripti Goswami — Ticketing Specialist at Dyninno Group in Gurugram, HR, IN | Unifers