Tripti Goswami
Ticketing Specialist @ Dyninno India | BA in History
- Role
- Ticketing Specialist at Dyninno Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Tripti Goswami
As a Ticketing Specialist at Dyninno India, I provide excellent customer service and support to travelers and clients across various channels, such as phone, email, and chat. I handle fares, exchange, and refunds requests, using multiple GDS systems, such as Apollo, Sabre, Amadeus, and Galileo. I also assist with email marketing, SEO, SMM, and social media campaigns, to increase brand awareness and generate leads.I have over four years of professional experience in the travel industry, working with Teleperformance and IGT Solutions as a Senior Travel Counselor and a Process Associate, respectively. In these roles, I demonstrated my skills in B2B sales, telemarketing, process improvement, business development, project management, operations support, and training. I have a BA degree in History from Shyama Prasad Mukherjee College for Women. I am motivated by learning new skills, solving problems, and delivering value to customers and stakeholders.
Experience
Ticketing Specialist
Oct 2022 — Present · Gurugram, IN
Education
Shyama Prasad Mukherjee College for Women
Bachelor of Arts - BA
2016 — 2019
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