Tripp Ulmer
Senior Manager, Operations at Amazon and Professional Engineer
- Role
- Senior Manager, Operations at Amazon
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Tripp Ulmer
Operations management professional, professional engineer, and lean six sigma black belt. Key skills include operations management, project management, data analysis, process optimization, and technical analysis. Georgia Tech Scheller MBA with a focus in Business Analytics and Strategy and Innovation.
Experience
Senior Manager, Operations
Jun 2024 — Present · Augusta, GA, US
Owner of nightshift outbound operations, 4-6 directs & indirect reports.$881MM annual customer shipments.Drove a 59.3% reduction in musculoskeletal disorder recordable injury rate during a hiring blitz (52% increase in site headcount) by standardizing role expectations and maximizing job rotation to reduce the risk of repetitive strain injuries.Reduced inventory record defect rate (IRDR) by 21% through a constraint staffing plan, capacity analysis for damaged product, and a training plan for QA associates – improving 17 (of 95) spots on the quality scorecard for fulfillment centers.Built the outbound labor plan for peak 2024 – site processed 2.069 million units of customer demand more than forecast (127.3% to plan). Set two weekly customer demand volume records in weeks 49 ($27.8MM) and 51 ($28.5MM).Improved outbound throughput by 3.7%, transfer out throughput to other amazon sites by 31.4%, and vendor returns throughput by 40.5% year over year - saving a total of 19.8k hours of labor ($714k) during Peak 2024.
Education
Georgia Tech Scheller College of Business
Master of Business Administration - MBA, Business Analytics, Strategy and Innovation
2017 — 2020
Georgia Institute of Technology
Master of Science (MS), Nuclear and Radiological Engineering
2012 — 2013
Georgia Institute of Technology
Bachelor of Science (BS), Nuclear and Radiological Engineering
2008 — 2012
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