Trinity J.
Program Manager at Heytutor
- Role
- Program Manager at HeyTutor
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Trinity J.
Trinity Jolley is a dynamic and results-driven professional with a strong background in program management, education, and community engagement. Holding a Bachelor\'s degree in Sociology with a minor in Social Work-Juvenile Justice from the University of Southern California, Trinity brings a deep understanding of social dynamics and a passion for making a positive impact.
Experience
Program Manager
Aug 2022 — Present · Los Angeles, CA, US
Hire, onboard, supervise, educate, and coordinate over 90+ temporary education staff for tutoring programs under a 5-year contract Spearheaded communications and timeline coordination between tutors and school officials, for 10 LAUSD schools, while developing and maintaining relationships with stakeholders and other interested parties Troubleshoot, develop, and maintained program dashboards and reports, providing visibility into program performance and identifying areas for improvement, resulting in a 50% reduction in reporting cycle time and a 40% increase in data accuracy Collaborate with cross-functional teams such as Product, Engineering, and Customer Support to prioritize and deliver program enhancements and new features, resulting in an 80% increase in user engagement and satisfaction
Education
University of Southern California
Bachelor's degree, Sociology
Louisiana State University
Master of Arts - MA, Education Technology
Pasadena City College
Associate's degree, Sociology
Pasadena City College
Associate's degree, Social and Behavioral Sciences
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