Trinity Allred
Manager of Issue Management & Operational Losses @Mountain America Credit Union
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WORK HISTORY
Manager of Issue Management & Operational Losses @Mountain America Credit Union
Lead the enterprise Issue Management and Operational Losses programs across all three lines of defense, providing governance, strategic direction, and executive-level risk insights to support sound decision-making and regulatory alignment.• Provide second-line oversight and effective challenge to support consistent Issue identification, escalation, remediation, and closure practices across the organization.• Prepare and deliver Issue Management and risk-type insights for enterprise Risk Committees, including Operational, IT and Cybersecurity, Model, Credit, and Enterprise Risk forums.• Deliver tailored reporting, ad hoc insights, and decision support to senior leaders based on Issue ownership, business impact, and risk profile.• Lead enterprise training and enablement sessions to strengthen leadership understanding of Issue Management expectations, governance requirements, and Archer functionality.• Lead an enterprise Issue Management program modernization initiative, overseeing approved improvement plans and execution milestones through 2026.• Partner with key stakeholders to strengthen alignment between Issue Management, Operational Losses, and enterprise risk reporting.• Support regulatory examinations and Internal Audit engagements through Issue Management reporting, documentation, and governance coordination.• Promote continuous improvement through standardized escalation pathways, enhanced data quality, and consistent lifecycle discipline.
EDUCATION
Western Governors University
Master of Science - MS, Management and Leadership
Western Governors University
Master of Business Administration - MBA
Utah State University-College of Eastern Utah
Associate of Arts (A.A.)
University of Utah
Bachelor of Science - BS, Psychology
ABOUT TRINITY ALLRED
As a compliance leader with nearly two decades of experience in financial services, I have built a career anchored in integrity, collaboration, and pragmatic execution. I bring a steady hand to complex regulatory landscapes, whether leading global compliance initiatives, managing risk frameworks, or conducting critical investigations across business functions.My approach is shaped by my Strengthsfinder top talents:• Achiever: I am driven by purpose and precision, consistently delivering high-impact results through programs supporting thousands globally.• Consistency & Harmony: I foster stability and trust by aligning people, policies, and processes with transparent standards.• Relator: I create enduring partnerships across functions, drawing out the best in teams through empathy and shared accountability.• Adaptability: I navigate ambiguity with calm resolve, responding to evolving regulations and shifting priorities without losing momentum.Currently based in Utah, I am a lifelong mountain enthusiast, forever chasing crisp alpine air and adoring their gorgeous majesty. Outside of work, I unwind with a rotating stack of fiction novels, crochet projects, and homemade baked goods, often with a healthy dose of laughter.Above all, I believe compliance is about connection: connecting ethical business practices with real-world impact, and helping organizations lead with clarity and purpose.
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