Trinh Vo
Manager - Risk - Central Business Services @Deloitte
Signup · Get unlimited contacts
WORK HISTORY
Manager - Risk - Central Business Services @Deloitte
Lead automation and AI initiatives for 50+ team members. Design solutions, prototype concepts, and collaborate with IT teams to deliver scalable technical solutions.Key Projects & Impact:• D-Entity Quick Search Tool: Designed functional prototype, collaborated with IT on implementation. Now serves as a trusted one-stop search portal for practitioners firm-wide.• SharePoint Automation Suite: Built 4 sites end-to-end with 20+ automation workflows and led user adoption. Serves 50+ team members across multiple teams, continuously iterating on features to meet evolving business requirements• GenAI Training Series: Led \"CBS AI Together\" series, training 200+ team members on Generative AI techniques and applications. Designed curriculum and demo materials• RAG Pipeline for Policy Queries: Proposed RAG technology adaptation, defined requirements, tested with IT team. Reduced procedure research time by ~40%Technical Stack: SharePoint, Nintex, Docker, Power BI, Power Query, Excel VBA, Python (basic)Results: Consistently deliver 30-70% efficiency improvements through automation design and AI technology adoption.
EDUCATION
Schulich School of Business - York University
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Foreign Trade University
Bachelor's degree, International Finance
Université de Fribourg - Universität Freiburg
Master of Arts (M.A.), European Business
SKILLS
ABOUT TRINH VO
Leading AI and automation product initiatives with 5+ years of experience, delivering data-driven solutions at Deloitte Canada. I specialize in transforming complex business problems into scalable technical solutions through RPA, SharePoint workflow orchestration, Power BI, and emerging Generative AI technologies.Key Achievements:• Built firm-wide search tool serving practitioners, achieving up to 90%+ time reduction in search tasks• Implemented automation solutions across multiple projects, with efficiency improvements ranging from 30-70%• Led GenAI training series for 200+ team members, positioning our team as AI-capable within the organization• Created RAG pipeline prototype for policy queries, reducing research time by approximately 40%• Built Excel VBA automation for data maintenance, reducing manual effort by ~45%Technical Expertise:• AI/ML: Local LLMs (GPT-OSS, Qwen, Gemma, Mistral), llama.cpp, Ollama, RAG pipelines, Prompt Engineering• Automation: n8n, RPA design, Power Automate, SharePoint, Nintex workflows• Data: Power BI, Excel (advanced), SQL (basic)• Infrastructure: Docker (container management, Docker Compose)I\'m a technologist who focuses on hands-on practice, as I believe every solution should serve to solve a real world problem. I\'m passionate about bridging business strategy with technical innovation - I can define what needs to be built, create working prototypes, and collaborate with engineering teams on implementation. v••••••••@gmail.com | MBA, Schulich School of Business
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.