Trinh Luong
Product Owner @Aperia
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WORK HISTORY
Product Owner @Aperia
Dallas, TX, US
Fintech software company specializing in risk management and payment processing solutions- Led business analysis and supported product development for enterprise SaaS projects in the payment industry, focusing on client onboarding, risk/fraud management, and file processing systems- Collaborated with stakeholders and cross-functional teams to guide the shift from legacy systems to modern API-based infrastructure and third-party service integrations- Evaluated current workflows and recommended streamlined processes, improving team productivity and system visibility- Integrated multiple systems, streamlining workflows and reducing manual processes by 50%- Created automated project tracking dashboards using Power BI, enhancing transparency and real-time monitoring- Participated in the adoption of AI tools and Azure capabilities to enhance delivery efficiency and risk analytics.
EDUCATION
Vietnam Aviation Academy
Engineer's degree, Electrical, Electronics and Communications Engineering
ABOUT TRINH LUONG
I\'ve spent 10+ years living at the crossroads of business and technology - and I wouldn\'t have it any other way.I started as a Business Analyst in fintech and grew into product ownership, spending the last 5 years leading Agile teams building payment solutions that actually work at scale. My core domain? The full merchant lifecycle — onboarding, maintenance, fraud monitoring, and risk management in the payments industry. I know this space deeply, not just theoretically.What drives me today is simple: AI should be doing the heavy lifting. I\'m obsessed with applying automation and AI to eliminate manual processes, accelerate delivery, and build smarter payment products — whether that\'s auto-flagging fraud patterns, streamlining merchant onboarding workflows, or turning a 3-day manual review into a 3-minute intelligent decision.What I bring- 5+ years as a Technical BA → translating complex business needs into clear, buildable solutions- 5 years as a Product Owner running Agile squads in fintech & payments- Deep expertise in merchant onboarding, risk & fraud, and payment operations- A hands-on approach to AI-powered process automation and productivityIf you\'re building the future of payments, working on AI-driven fintech products, or just want to geek out about smarter ways to ship, let\'s connect.
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