Trina Torres-Smith

About Trina Torres-Smith

With an extreme commitment to each work that I do, I keep a significant priority on instituting visionary and forward-thinking directions with attention to detail for excellence. My high specialization in product development, project governance, and program oversight will surely enable me to outstrip demands. With my 16+ years of progressive experience, I bring my track record of championing diverse company initiatives by furthering product vision, bridging gap between business objectives and technical specifications, formulating responsive solutions, navigating market launch or monetization, furthering business expansion, synchronizing complex workflows, centralizing protective measures, and exceeding customer expectations per key best practices.My mastery lies in goal setting, strategy designing, needs anticipation, requirements gathering, resource maximization, solutions implementation, capability advancement, performance optimization, and service orientation and enhancement. Data collection, schedule coordination, business development, status monitoring, contract preparation, and report generation are also areas where I have expertise. Further, I possess proficiency in process improvement, quality assurance and control, risk assessment, security integration, and issue resolution. As I’m actively seeking career advancement, I put forth my servant leadership skills, logical problem-solving skills, sound decision-making skills, good time management skills, great organizational skills, and firm work ethic, especially since I can thrive in ever-changing settings. Additionally, I can build consensus with executives, work with teams, and drive engagement to individuals by enforcing excellent interpersonal skills.Passionate and results-oriented are two traits I esteem myself with. I am open to professional networking. You can reach me here or via email at t••••••••@outlook.com.Looking forward to adding value to you!Expertise: Product Development, Project Governance, Program Oversight, Goal Setting, Strategy Designing, Needs Anticipation, Requirements Gathering, Resource Maximization, Solutions Implementation, Capability Advancement, Performance Optimization, Service Orientation & Enhancement, Data Collection, Schedule Coordination, Business Development, Status Monitoring, Contract Preparation, Report Generation, Process Improvement, Quality Assurance & Control, Risk Assessment, Security Integration, Issue Resolution

Experience

1. Senior Product Manger

   Microsoft

   Sep 2024 — Present · Raleigh, NC, US

   In my capacity, I administrate technical optimization to internal processes, business tools, and distribution services revolving around roadmap planning, product implementation, and continuous improvement.Accountabilities: Moderate cross-functional collaboration on strategy implementation to solidify service improvement, safeguarding product credibility. Maneuver technical and business requirements to guarantee high-impact internal product delivery, increasing employee productivity. Leverage data analysis, agile methodologies, and stakeholder engagement to ensure product viability, achieving technical dependability.Accomplishments: Commanded technical development of telemetry solutions to various security solutions to harmonize security monitoring, security analysis, and security actions into multiple security events, substantiating organizational efficiency. Strengthened security service data via ongoing platform consolidation to cultivate data protection, centralizing data accessibility. Led protection service to internet port to strengthen network security and unauthorized access measures, steering product reliability.

Education

• University of Maryland

  Master of Business Administration (MBA)

• Morgan State University

  Bachelor of Arts (BA), Political Science and Government

Skills

• Solution Selling
• Mobile Communications
• Sales Operations
• Customer Retention
• Professional Services
• Customer Service
• Business Analysis
• Peoplesoft
• Mobile Devices
• Cross-Functional Team Leadership
• Customer Experience
• Contract Negotiation
• Training
• Customer Satisfaction
• Sharepoint
• New Business Development
• Team Building
• Management
• B2b
• Account Management
• Direct Sales
• Program Management
• Mobile Technology
• Pre-Sales
• Vendor Management
• Saas
• Project Planning
• Sales Process
• Unified Communications
• Lte
• Sales
• Cloud Computing
• Mpls
• Product Management
• Project Management
• Voip
• Call Centers
• Ip
• 4g
• Leadership