Tyler R.
IT Support | Aspiring Cybersecurity Analyst |
- Role
- Tutorial Content Development at Coursecareers
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Tyler R.
Recent CourseCareers Graduate in the Information Technology Field Looking To Further Advance My career In the Cybersecurity Field. Currently Working on Getting My B.S. In Cybersecurity and Information Assurance.I have extensive hands-on experience working within the Microsoft Azure platform doing various tasks such as:Installing and configuring osTicket (help desk ticketing system)Installing and configuring Active Directory (on-premises version running on Azure compute)Installing and using consumer VPNs and VPN clientsI am excited to continue to learn new technologies, meet new people, and advance my career in I.T.
Experience
Tutorial Content Development
Mar 2023 — Present
Active Directory Administration on Windows Server 2022:Installed and configure Active Directory Domain Services (promoted new domain)Setup file and folder shares and assigned permissionsUsed PowerShell to automate the creation of thousands of usersHelp desk ticketing system (osTicket)Created environment in Azure (compute) to install and configure osTicketPerformed initial administrative setup of osTicket (users, groups, SLAs, help topics, etc)Created, triaged, and resolved mock tickets in lab environmentSkills: Active Directory, Azure, osticket, Ticketing Systems, Networking, Help Desk, Support
Education
CourseCareers
Information Technology Course
Coursera
Google IT Support Professional, Information Technology
Western Governors University
Bachelor of Science - BS, Cybersecurity and Information Assurance
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