Tricia Sharpton

About Tricia Sharpton

Creator of great products. Expertise in product lifecycle management, developing roadmaps and processes. Passionate advocate focused on launching products and features fitting needs of the market and customer. Successful product life cycle manager with a broad range of experience in market research, competitive analysis, market demands, timing product releases, creating business, marketing, cultivating strong relationships with customers, and implementing strategies to increase revenue and sales. Successfully managed a team of 5 Product Managers and 2 Technical Writers. Created and Improved operational processes leading to increased market penetration, customer satisfaction, and internal efficiencies. Launched new products and mobile apps. Revitalized stagnant product lines, successfully turning around sales teams, product development and restoring customer confidence. Created cohesive winning teams through focused and strategic execution of company and product line vision.Here are some of my proud and key accomplishments:• Launched major cost-saving initiative for critical B2G business unit. Led team to build 5 key products. Reduced external cost $1M annually within 9 months of project launch, improving unit profitability 21%. • Gained national approval and recognition from NASBA for the continuing education online courses for certified public accountants. Lead cross functional teams to ensure products were properly developed and marketed to meet strict regulatory compliance requirements. Opened a $16M business opportunity over the next 5 years. • Identified key customer service issue for high volume, regulated product. Conducted training with individual contributors and internal staff. Increased customer satisfaction from 46% to 96% within 6 months.

Experience

1. Vice President of Product

   Hh2

   Apr 2024 — Present · Kaysville, UT, US

Education

• Okaloosa Walton College

  Associates in Business Administration, Business Administration

  2004 — 2005

• Troy University

  MBA - International Information Systems and Data Analytics, Global Business

• Troy University

  Bachelor's degree, Business Management

  2005 — 2007

Skills

• Business
• Competitive Analysis
• Contract Negotiation
• Account Management
• Negotiation
• Sales
• Time Management
• Strategic Planning
• Employee Relations
• Insurance
• Applicant Tracking Systems
• Employee Benefits
• Certified Scrum Master
• Business Development
• Strategy
• Lean Management
• Product Marketing
• Talent Management
• Market Research
• Marketing
• Building Relationships
• Agile Methodologies
• Team Building
• Management
• E-Learning
• Recruiting
• Vendor Management
• Sales Operations
• Customer Retention
• Customer Service
• Sales Management
• Talent Acquisition
• Resume Writing
• Coaching
• Crm
• Cold Calling
• Training
• New Business Development
• Product Management
• Analysis