Tricia Hrotko
- Role
- Chief Customer Officer at Digital Onboarding, Inc
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Tricia Hrotko
Strategic professional specializing in developing and implementing marketing-driven…
Experience
Chief Customer Officer
Apr 2018 — Present
We help marketing, retail and digital innovation teams at financial institutions solve for the lack of, or outdated, customer/member marketing programs. Our solution makes it simple for financial institutions to engage with their customers/members in a highly personalized way, using the digital channels they prefer. The results include higher account activation (primacy), better cross-sell success, lower attrition rates and a superior customer/member experience. Starting conversations, sharing insights and actionable advice with others through thought-leadership content (online publishing & speaking engagements) is another passion of mine. Working at Digital Onboarding is amazing. Our commitment to continually enhance the platform to drive results, delivering outstanding customer service and working alongside a smart and dedicated group of professionals is a wonderful, motivating experience.
Education
Bryant University
B.S.
Skills
- Presentations
- Internal Communications
- Executive Management
- Mergers & Acquisitions
- Crm
- Customer Relationship Management (Crm)
- Advertising
- Crisis Communications
- Product Innovation
- Product Marketing
- Project Management
- Budgeting
- Product Promotion
- Corporate Branding
- Event Management
- Public Relations
- Sales
- Website Development
- Product Development
- Digital Strategy
- Email Marketing
- Integrated Marketing
- Marketing
- Strategic Planning
- Creative Direction
- Investor Relations
- Brand Management
- Leadership
- Mergers
- Budgets
- Sales Promotion
- Retail Banking
- Strategic Brand Positioning
- Strategy
- Marketing Strategy
- Banking
- Direct Marketing
- Social Media
- Corporate Communications
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