Tricia Calver

About Tricia Calver

Summary of Qualifications · More than 30 years of non-profit management education and…

Experience

1. Director, Freed Center for the Performing Arts

   Ohio Northern University

   Aug 2022 — Present · Ada, OH, US

   The Director of the Freed Center for the Performing Arts is primarily responsible for the business and administrative functions of the Freed Center for the Performing Arts- Supervise and manage all day-to-day, performance, and event front-of-house operations including oversight of staff and volunteers, ticket sales, house management, venue safety, and security, and ensuring that facilities receive appropriate support- Administer CRM ticketing software and hardware functionality and maintenance, event and series implementation and scaling, patron data analysis and reporting, and all other administrative responsibilities associated with CRM ticketing software and hardware- Manage Freed Center budget including allocation of funds and forecasting annual, capital, and long-term needs- Supervise the box office including the management and oversight of ticket fulfillment processing, CRM payment processing, customer service best practices implementation, and bookkeeping, reporting, and cash management- Develop and implement strategic marketing and public relations plan for internal and external communications in collaboration with University Communications & Marketing- Coordinate agreements for internal and external usage of the Freed Center venue- Work closely with academic departments to carry out calendar deman- Support the fundraising efforts of the Office of University Advancement- Steward relationships with donors including Angel for the Arts members and season underwriters- Recruit, train, and supervise a staff consisting of student workers that strengthens a collaborative learning environment and co-curricular programs- Develop and implement front-of-house security, safety, and evacuation procedures in alignment with industry standards and practices to ensure compliance with building and fire codes as well as University policies and procedures- Oversee renewals of University ASCAP, SESAC, BMI, and Global Music Rights contracts

Education

• The University of Akron

  MA

  1998 — 2001

• Ashland University

  M.Ed.

  2004 — 2004

• Heidelberg College

  BA

  1983 — 1987

• Arts Management in Community Institutions, National Guild of Community Schools of the Arts

  Arts Management

  1988 — 1998

Skills

• Public Relations
• Music
• Community Building
• Publicity
• Advertising
• Event Planning
• Event Management
• Program Management
• Management
• Performing Arts
• Editing
• Public Speaking
• Qualitative Research
• Managerial Finance
• Non-Profits
• Marketing
• Budgets
• Human Resources
• Community Outreach
• Higher Education
• Marketing Communications
• Nonprofits
• Volunteer Management
• Programming
• Software Documentation
• Social Media
• Fundraising
• Theatre
• Grant Writing
• Leadership Development
• Policy Analysis
• Sales