Tricia Allen

Assistant Director, Application Services Management Systems @Broward County Public Schools

FL, US

As Assistant Director of Management Systems, I lead a team of IT professionals in the design, development, and optimization of enterprise applications that support the district’s operations and schools. My role bridges technology strategy with hands-on implementation, ensuring systems are reliable, scalable, and aligned with stakeholder needs.Key Responsibilities & Contributions:* Direct and supervise the System Management Team in enhancing, maintaining, and modernizing enterprise systems.* Oversee feasibility studies, process improvement initiatives, and hardware/software evaluations to guide district-wide technology investments.* Manage the development of system documentation, process maps, and user guides while applying systems development methodologies to new applications.* Collaborate with district leaders and school-based staff to analyze requirements, resolve issues, and deliver effective IT solutions.* Ensure compliance with data governance, confidentiality regulations, and district policies.* Drive innovation through continuous improvement, staff development, and adoption of best practices in enterprise IT.Impact:* Strengthening operational efficiency by modernizing critical applications.* Supporting over 230 schools and 125 district departments with technology systems that improve service delivery.* Leading a culture of collaboration, accountability, and innovation across the IT Division.