Tricia Wallace

Customer Success Manager at PayPal

Role
Customer Success Manager at PayPal
Location
Tampa, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tricia Wallace

Experienced Customer Success Manager with over 20 years in the payment processing and financial industry. Skilled in Contact Centers, E-payments, Payments, Merchant Services, and Customer Experience. Strong sales professional with a MBA focused in Marketing from University of Phoenix.

Experience

  1. Customer Success Manager

    PayPal

    May 2003 — Present · Tampa, FL, US

Education

  • University of Phoenix

    MBA, Marketing

    2005 — 2012

Skills

  • Credit Cards
  • Electronic Payments
  • Integrated Marketing
  • Salesforce.com
  • Affiliate Marketing
  • Payment Card Processing
  • Merchant Services
  • Direct Sales
  • Social Media
  • E-Payments
  • Payment Gateways
  • Analytics
  • Call Centers
  • E-Business
  • Online Advertising
  • Online Marketing
  • Customer Experience
  • Mobile Commerce
  • Product Marketing
  • Social Networking
  • Strategic Partnerships
  • Product Management
  • Customer Retention
  • Payments
  • Customer Service
  • Team Leadership
  • Lead Generation
  • Customer Acquisition
  • Relationship Management
  • Account Management
  • E-Commerce
  • Mobile Payments

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Tricia Wallace — Customer Success Manager at PayPal in Tampa, FL, US | Unifers