Tricia Erickson
Clinical Instructional Designer @Hartford HealthCare
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WORK HISTORY
Clinical Instructional Designer @Hartford HealthCare
CT, US
Develop and maintain course curricula and procedural instructions for Epic Ambulatory, MyChart, Haiku/Canto and Healthy Planet, ClinDoc and other technical products· Produce training materials and videos for software updates using multimedia tools· Build, test, and maintain training patients in the Epic training environment· Lead credentialing programs for Operational Credentialed Trainers (OCTs) and provide support to Credentialed Trainers (CTs)· Offer go-live and department support, including “at-the-elbow” assistance· Foster cross-functional collaboration and ensure timely goal completion
EDUCATION
Bellevue University
Master of Arts - MA
University of Connecticut
Bachelor of Science - BS
University of New Haven
Master of Science - MS
ABOUT TRICIA ERICKSON
Passionate about bridging the gap between healthcare, technology, and education, I am a…
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