Tricia Dyer

IT Sme- Business Liaison Global Hcl Connections Implementation @Fluor Corporation

Houston, TX, US
MOBILE NUMBERS
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WORK HISTORY

Mar 2011 — Present

IT Sme- Business Liaison Global Hcl Connections Implementation @Fluor Corporation

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User advocate and evangelist for the Connections tool • Coordination and development of (power user) advocate network. • Development of training for support personnel based in Manila as well as core team personnel base in various locations globally. • Provide guidance to the development and operational teams ensuring that priorities are aligned with business needs. • Provide guidance to business groups seeking to utilize the Connections platform for their collaboration needs. • Work closely with IBM as a member of the IBM Executive Adoption Council for the Connections tool. • Management of escalation tasks.

SKILLS

InfrastructureBusiness AnalysisSoftware DocumentationPmpProject CoordinationService ManagementChange ManagementRisk ManagementSapIbm Conections 3.1.1TrainingCrystal ReportsQuality AssuranceProject PlanningInformation TechnologyMs ProjectOutsourcingBusiness Process ImprovementProcess ImprovementProduct AdoptionIT ManagementManagementSecurityCross-Functional Team LeadershipIT StrategyCrmProject ManagementIncident ManagementIntegrationIbm Connections Content ManagerDatabasesIbm Connections 4.5Lotus NotesProcess ManagementItilContract ManagementProgram EvaluationData CenterBusiness IntelligenceLotus Traveler

ABOUT TRICIA DYER

20+ Years Experience in Information Technology with expertise in business process…

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Tricia Dyer — IT Sme- Business Liaison Global Hcl Connections Implementation at Fluor Corporation in Houston, TX, US | Unifers