Tricia Cochran
Director Global Account Management @Sirva
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WORK HISTORY
Director Global Account Management @Sirva
CA
Primary contact to the corporate client in the administration of client\'s relocation programResponsible for managing domestic, cross border and international programs, client relations, account strategy, trend analysis and best practice recommendationsResolve complex problems for clients to maximize customer satisfaction.Facilitation of client reporting, conduct client reviews and meetings, support compliance initiativesWork across multiple areas of specialty to create a seamless service delivery to clients.
EDUCATION
Centennial College School of Business
CERP, GMS, Relocation Management
York University
Business Administration
Cranfield School of Management
Advanced Marketing Program
ABOUT TRICIA COCHRAN
Passion for Invention; Client Experience Protagonist, Operational Simplification Enthusiast, Long Term Thinker. Business executive with more than 20 years of relevant experience in the corporate relocation and client management industries. A successful leader in developing business strategies and solutions specifically tailored to each client’s enterprise-wide business needs, including resource planning, change management, policy development, strategic planning, client and employee onboarding ambassador, implementation and cost control planning. A capable team leader keyed to developing strong performers and to building skilled teams focused on client success. Collaborative, creative, innovative, forward-thinking; providing intelligent approaches based on experience and current thought leadership.
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