Trey Hernandez
Vice President of Customer Success at ENTOUCH
- Role
- Vice President of Customer Success at Entouch
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Trey Hernandez
ENTOUCH: Improving our planet and improving your profits, one building at a time. We create a path to a healthier planet by delivering sustainability solutions that reduce energy usage, drive profitability and simplify facility management for multisite operators.ACTIVE: SaaS technology platform offering intelligent and intuitive registration, secure payment processing, and insightful data services to help organizers increase participation and revenue while streamlining administration.Sold and supported ACTIVE’s complete product and service offerings, focusing on high value and growth opportunities to maintain profitability and exceed revenue goalsStrategically managed up to 75 regional and national accounts generating $3mm annual revenue Met quarterly revenue quotas 100% of the time during my tenure, and attended President’s Club for high achieversConsistently up-sold new services to existing accounts to increase revenueLed account implementations resulting in increased revenue and highly satisfied customersConsulted with ACTIVE clients creating professional customer relationships and providing innovative solutions to fit their businessesSubject matter expert for all ACTIVE’s products and solutions, including demo expertFacilitated workshops, business reviews, and proactively reduced customer churnCreated and developed client facing documents to illustrate service benefits and significance to c-level Continually increased product and industry knowledge by self-education and consulting customers
Experience
Vice President of Customer Success
Jan 2023 — Present · Richardson, TX, US
Education
Peru State College
Bachelor of Applied Science, Business Management
Peru State College
Master of Science - MS, Economic and Entrepreneurial Development
2016
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