Justin Trey von Gortler

Senior Software Development Engineer @Effectual

Las Vegas, NV, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Senior Software Development Engineer @Effectual

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Developed and deployed an internal python based AI chatbot leveraging Amazon Bedrock, LangGraph and FastAPI to streamline knowledge management and enhance productivity across the organization.Built a React frontend with AWS Amplify deployment, implementing Role Based Access Control (RBAC) for secure Retrieval Augmented Generation (RAG) workflows.Integrated corporate data sources including SharePoint and Confluence to enable seamless access to organizational knowledge bases.Designed and implemented a comprehensive library of AI personas and prompts, allowing users to customize and contribute to improved AI outputs.Contributed across the full technology stack of AI Chatbot, from backend AI orchestration to frontend user experience and cloud infrastructure deployment.Designed crossplane compositions to create RDS instances with supporting Security Groups/Rules, IAM Roles, and Vault Dynamic Secrets Engine support, simplifying deployment of app infrastructure Reduced management overhead & app complexity by abstracting common deployment patterns into reusable helm chartsAbstracted common template patterns and features to helm charts, reducing app management effortMigrating 20+ kubernetes microservice applications to AWS for a major Fortune 500 Fintech companyLeveraging EKS, Aurora, DynamoDB, and Elasticache to improve scalability and reliabilityCollaborating across IT teams to identify pain points, improve tooling, and quickly resolve blockers.Partner with client app owners to carefully prep, test, & cutover their services with near-zero downtime.Deep diving into new technologies, completing 4 certifications in terraform, kubernetes, & AWS architectureDocumenting migration processes and automating manual tasks to enable self-service migrations for clients

EDUCATION

N/A

University of San Diego

Bachelor of Arts - BA, Behavioral Neuroscience and Computer Science

ABOUT JUSTIN TREY VON GORTLER

I am an ardent problem solver looking to develop technologies that leave a positive impact on society. I seek out challenges, always searching for new knowledge and skills. Work stops feeling like work when I have the opportunity to build meaningful, impactful technologies to help solve some of the world’s most challenging problems, all while honing my skills as an engineer. I am open to opportunities in growing companies in all sizes that are looking for a leader that can add value.I pride myself on being customer focused. I love diving deep to fully understand the root of the customer’s problem or request so we can deliver what they actually desire. I have received accolades from my peers for my strong documentation. All of these skills allow me to efficiently find alignment on solutions to complex problems across all stakeholders and deliver results quickly and precisely. They help me produce highly maintainable features, provide quick on-boarding for new contributors, and efficient dialogues when debating strategies.At Amazon, I owned and operated complex services and machine learning systems at scale. Working closely with other domains and team scientists, I developed new features & improvements which enabled or fixed over 3 million customer interactions per week. Most recently, I re-architected our primary service to AWS, optimizing our resource constraints and breaking off sub processes into separate services to save $100k+ in annual infrastructure costs for our team. Along the way, I worked with a senior engineer to educate all teams in our organization on various AWS practices, concepts, and tools to empower other teams to develop services from a cloud-first approach. I earned a proven track record of delivering successful projects on time and within budget.

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