Trevor Back

About Trevor Back

Experienced Territory business development manager with a demonstrated history of working in the computer software industry. Skilled in Negotiation, Sales, Communication, Team Building, and Presentation Skills. Strong sales professional with a Bachelor\'s Degree focused in Business Management from Utah Valley University.

Experience

1. Manager, Services Sales

   Calix

   Jan 2024 — Present · Salt Lake City, UT, US

   As Manager of Services Sales, I lead a high-performing team focused on driving adoption of Calix’s professional services portfolio across strategic accounts, and regional markets. My role blends sales strategy, enablement, and operational leadership to accelerate revenue growth and customer success.Key Responsibilities:Oversee territory planning, forecasting, and pipeline development for services offerings including Training & Enablement, Network Migration, Premier Support, and SmartBiz workshops and more.Collaborate cross-functionally with Sales Engineering, Renewals, Customer Success, and Marketing to align service solutions with customer lifecycle stages and business outcomes.Lead career ladder development and onboarding programs for Services Sales roles, ensuring clarity in progression and alignment with organizational goals.Drive feedback initiatives and performance evaluations through structured surveys and stakeholder engagement, enhancing team responsiveness and strategic alignment.Achievements:Successfully launched and scaled bundled service offerings tailored to customer segments, resulting in increased attach rates and accelerated adoption.Played a key role in aligning services sales enablement with broader GTM strategies, including AI training, executive briefings, and competitive positioning. My leadership is rooted in a customer-first mindset, data-driven decision-making, and a passion for developing talent and scalable processes that support long-term growth.

Education

• Utah Valley University

  Bachelor's Degree, Business Management

  2008 — 2013

Skills

• Prezi
• Computer Proficiency
• Marketing
• Negotiation
• Presentation Skills
• Microsoft Office
• Sales
• Team Leadership
• Customer Service
• Recruiting
• Management
• Team Building
• Adobe Design Programs
• Team Management
• Training
• Sales Management
• Powerpoint
• Microsoft Excel
• Communication
• Leadership
• Salesforce.com