Trevor Gilliland

Uc Cc & Voice Solutions Sales Specialist @Vodafone

Dublin, IE

As part of Vodafone Business, I specialise in delivering cutting-edge Unified Communication (UC) and Contact Centre Voice solutions to public & private sector organisations across Ireland. My is to help government departments, healthcare institutions, and educational bodies modernize their communications infrastructure—driving operational efficiency, security, and citizen engagement. Key Solutions I Represent:• Vodafone Business UC (VBUC) – A cloud-based enterprise grade platform integrating voice, video, messaging, and collaboration, with seamless Microsoft Teams integration and advanced analytics. • Microsoft Teams Direct Routing & Operator Connect – A scalable, per-user-per-month solution offering direct PSTN calling via Teams, with rapid provisioning and flexible deployment. • RingCentral UC & RingCX Contact Centre – Enterprise-grade omnichannel communication with CRM integration, supporting WhatsApp, Facebook Messenger, and more. • GSIP (Global SIP) – High-resilience SIP trunking for voice services across multiple geographies. • Fixed Connectivity & SD-WAN – Secure, scalable networking solutions tailored for public sector needs. What I Do:• Lead solution-based sales engagements aligned to Vodafone’s strategic frameworks• Collaborate with procurement teams to deliver compliant, cost-effective tenders and proposals.• Drive digital transformation through tailored UC strategies, early engagement, demo’s and proof-of-concept trials. • Support migration from legacy systems like ISDN to modern VoIP and cloud-based platforms. Why Vodafone? With over 35 years of experience in the public sector, Vodafone offers trusted, secure, and scalable solutions backed by global infrastructure and local expertise. Our unified communications portfolio is designed to meet the evolving needs of public service delivery in a digital-first world.

Dublin City University

Associate’s Degree

Abertay University

BA

University of Ulster

Advanced Diploma