Trevor Duguay
VP / Director Sales & Customer Success Leader Helping Enterprises Adopt Agentic AI
- Role
- Customer Success Director at SS&C Blue Prism
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Trevor Duguay
At SS & C Blue Prism, my focus is on fostering exceptional customer relationships and driving new business development. With a proven track record in strategic leadership, I\'ve been instrumental in guiding enterprise clients through digital transformation journeys. Within my tenure, I\'ve championed the alignment of sales and marketing strategies, ensuring a seamless customer experience that underscores the value of intelligent automation. My background in customer service management has enabled me to empower teams, contributing to our collective success in revolutionizing enterprise operations through technology.
Experience
Customer Success Director
Mar 2023 — Present · Austin, TX, US
Education
Ryerson University
Telecom, Telecommunications Management
1997 — 2000
Dalhousie University
Bachelor’s Degree, Commerce Co-op - Marketing, Management
1993 — 1997
Skills
- Cloud Computing
- Channel Partners
- Go-to-Market Strategy
- Telecommunications
- Saas
- Solution Selling
- Business Development
- Channel
- Managed Services
- Account Management
- Partner Management
- Enterprise Software
- Start-Ups
- Sales Management
- Networking
- Sales Process
- Reseller/Var Networks
- Salesforce.com
- IT Service Management
- Cloud-Based
- New Business Development
- Sales Growth
- Lead Generation
- Value Propositions
- Service Delivery
- Emerging Technologies
- Cisco
- Cloud Applications
- Thought Leadership
- Service Management
- Strategic Alliances
- Business Process Improvement
- Pipeline Development
- Deep Packet Inspection
- Sales Presentations
- Strategy Development
- Hybrid Cloud
- Strategic Leadership
- Global Alliances
- Private Cloud
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