Trevor Crofts
Project Manager @The Knowledge Group
Northwich, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2025 — Present
Project Manager @The Knowledge Group
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ServiceNow & CXone implementation
EDUCATION
N/A
Davenport Senior High School
GCSE's
N/A
Tameside College of Technology
Hospitality
SKILLS
BpoService DeliveryBusiness AnalysisStrategyVoipProgram ManagementAccount ManagementChange ManagementForecastingProject DeliveryProduct ManagementTeam ManagementBusiness TransformationCustomer RetentionIvrBusiness ProcessOffshoringCustomer SatisfactionTrainingCall CentersBusiness DevelopmentResource ManagementSlaCross-Functional Team LeadershipProcess ImprovementMobile DevicesVendor ManagementSolution SellingCall CenterOperations ManagementCoachingBusiness CaseOutsourcingEmployee EngagementWorkforce ManagementManagementPerformance ManagementCrmBusiness StrategyStakeholder Management
ABOUT TREVOR CROFTS
Senior Transformation & Delivery Consultant with 25+ years’ experience delivering…
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