Trevor Carlyle
- Role
- Product Operations Manager, Development Quality at Meta
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Product Operations Manager, Development Quality
Feb 2022 — Present
Lead for new feature quality programs and the go-no-go of feature releases for Messenger and Instagram direct message • Own the process of collecting, investigating, and triaging internal reports of product quality issues; utilized SQL to develop analyses and recommendations over aggregate trends • Report on insights weekly to product directors, engineering directors, and design managers, and use findings to create and tweak product quality and stability programs • Manage a vendor partner to execute daily triage workflows
Education
California Polytechnic State University-San Luis Obispo
Bachelor of Science (B.S.), Industrial Technology
Oregon State University
Bachelor of Science - BS, Computer Science
Punahou School
High School Diploma
Skills
- Microsoft Word
- Social Media
- Customer Service
- Powerpoint
- Teamwork
- English
- Event Planning
- Time Management
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