Trevor Wilson
Senior Offer Operations Specialist @Air Miles Reward Program
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WORK HISTORY
Senior Offer Operations Specialist @Air Miles Reward Program
Toronto, ON, CA
AIR MILES is undergoing a brand transformation, focused on delivering more miles to collectors so they can redeem them for meaningful experiences. To support this, we are centralizing offer creation and management within the newly established Offers Operations team to improve execution and scalability across the business.As a member of this team, I play a key role in transforming how we create and manage offers. I will develop deep expertise in offer execution, ensuring efficiency, accuracy, and consistency in delivering offers. Additionally, I will drive process improvements, implement best practices, and enhance operational rigor to optimize the end-to-end offer lifecycle.
SKILLS
ABOUT TREVOR WILSON
Dynamic and results-driven Senior Operations Leader with over 12 years of experience in digital marketing, CRM, loyalty programs, and operational excellence. Proven ability to drive significant business growth through data-driven strategies, seamless cross-functional collaboration, and process optimization. Expert at leading high-performing teams, transforming marketing operations, and creating customer-centric solutions that deliver measurable results. Adept at taking charge of complex projects from ideation to execution, consistently exceeding targets and elevating customer satisfaction.
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