Trevor Klym

Experience

1. Associate Director - Sales Operations and Enablement

   Verizon

   Dec 2023 — Present · Denver, CO, US

   Leading national security operations and crisis management for Verizon Consumer Group.• Developing national security and crisis management strategy and execution plans.• Leading project management of national and local projects, impacting security and crisis management.• Cross-Channel collaboration with Retail, Operations, Security, Global Event Management, Learning & Development and Indirect teams to facilitate appropriate response, learning and communications to the field.• Utilizing digital first approach to enhance resources for security, enabling a diverse set of resources and tools for the field.• Analyzing data to proactively identify and address any trends impacting geographies for both security and crisis management.• Security budget ownership, with a focus on reducing security costs while ensuring continuity of safety and security of retail personnel and assets.• Through data insights review, cross channel partnerships and planning, reduced security budget by $2.57 million in first full year in role.

Education

• Oregon State University

  Bachelor of Science (B.S.), Business Administration and Management, General

  2002 — 2004

• Villanova School of Business

  PMP Certificate, Project Management

  2018 — 2019

• Arizona State University

  Master of Science - MS, Organizational Leadership

  2020 — 2022