Trevor Johnson
Director, IT Solution Delivery @Blue Cross NC
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WORK HISTORY
Director, IT Solution Delivery @Blue Cross NC
Director, IT Solution Delivery• Led an organization of 50+ application development practitioners to support the delivery of complex software solutions • Maintained a strong relationship with several business partners by supporting: Sales & Marketing, Healthcare, Network Management, Human Resources, and Finance• Responsible for ensuring a healthy portfolio of applications and quickly responding to production incidents• Responsible for negotiating several contracts and managing IT vendors: Growth Staff Augmentation (30+ contractors), Student Hard-waiver/Enrollment Development, Care Management system.Manager, Information Systems• Managed and led the Solution Delivery Optimization program on behalf of the CIO with an objective of increasing delivery speed, software quality, and business partner satisfaction• Transformed the IS culture by empowering the practitioners to take ownership of their practices through cross-functional communities, SDLC training, and self-governance• Led the implementation of the Rational tools suite to automate and digitalize processes in the SDLC for waterfall and agile methodologies numerous disciplines: architecture, analysis, development, testing, requirements, and project management• Collaboratively drive decisions to a consensus by building strategic partnerships across the enterprise• Partnered with the portfolio leadership team to define a repeatable discovery process that consistently provided valuable data to the Operating Council to enable strategic decisionsEnterprise Application System Analyst• Responsible for end to end completion of decomposing requirements into system design documentation for complex enterprise-wide projects• Strong communication skills enabled successful presentations to leadership at all levels: ASA Maturity, BOL Migration Knowledge Transfer, Requirements Standards• Recognized with Platinum Peer, Quality Ambassador, and CEO award.
EDUCATION
University of Toronto
Bachelor of Science (BSc), Mathematics and Statistics
SKILLS
ABOUT TREVOR JOHNSON
Trevor Johnson brings 25+ years of IT experience focused on delivering software solutions. Trevor has proudly worked for Blue Cross Blue Shield of North Carolina for the past 17 years. He currently serves as Vice President of IT Solution Delivery at BCBSNC. In this role, he is responsible for acquiring, building, and integrating solutions to automate and support ever changing business needs in the healthcare world.Prior to BCBSNC, Trevor worked for Carnival Cruise Lines where he was responsible for the architecture and solution of the outbound direct sales call center. He supported the growth of the call center from 50 to 500 personal vacation planners over 5 years, implementing the eCommerce strategy. Trevor previously worked for consulting firm Noblestar Systems. He supported the ERP and CRM technical practice by delivering solutions for several clients, including Intel, Nike, Hewlett Packard, Dice.com, and Litton Poly-Scientific.Trevor holds a Bachelor of Science degree, specializing in Mathematics and Statistics from the University of Toronto.
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