Trevon Purnell

Aspiring SOC Analyst | B.S. in Cybersecurity & Information Assurance Candidate | CompTIA A+, Network+, Security+ Certified | Passionate about Network Security & System Troubleshooting

Role
IT Specialist at Quantix
Location
Houston, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Trevon Purnell

Hello! I\'m Trevon Purnell, a dedicated IT professional and aspiring specialist in the…

Experience

  1. IT Specialist

    Quantix

    Jun 2023 — Present · Baytown, TX, US

    Provided first-line support for IT-related issues, resolving 80% of incidents on the first call.•Assisted in maintaining IT documentation, including network diagrams, user guides, and system configurations.•Supported the network team in troubleshooting connectivity issues and performing routine network maintenance tasks.•Logged and tracked IT incidents using a ticketing system, ensuring timely resolution and follow-up.•Participated in the planning and execution of system upgrades and patches, improving system stability and security.•Provided remote assistance for IT-related issues, using remote access tools to troubleshoot and resolve problems efficiently.

Education

  • Western Governors University

    Bachelor of Science, Cybersecurity and Information Assurance, Information Technology

    2025

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Trevon Purnell — IT Specialist at Quantix in Houston, TX, US | Unifers