Trent Linton
11x Certified Salesforce Administrator | Consultant | Architect | Developer | US Marine Corps Veteran
- Role
- Salesforce Solution Architect at First American
- Location
- Logan, UT, US
- LinkedIn followers
- 500 followers
About Trent Linton
Salesforce Architect with extensive experience in developing and implementing Salesforce solutions to enhance business operations. Passionate about maximizing Salesforce capabilities to solve complex business problems and improve efficiency. 11x Salesforce Certified, with a Master\'s Degree in Supply Chain Management and a background in the United States Marine Corps.
Experience
Salesforce Solution Architect
Nov 2019 — Present
Gathered requirements, designed solutions and created end to end business processes using Salesforce tools to optimize business• Partner with Sales and Service teams to define strategy and how to implement the strategy using Salesforce• Maintained monthly meetings with Sales and Service internal customer partners to gather requirements, review progress, demo solutions and plan future business enhancements in Salesforce• Lead offshore and on shore Salesforce administrative and developer teams to deliver business solutions using a mix of custom code and low code, no code solutions• Transitioned three legacy apps from on premise servers into the cloud using Salesforce through a mix of custom and declarative development and integrations• Customized Salesforce integration with Xactly Incent commission calculator• Enhanced and maintained Xactly Incent commission calculator reports and dashboards• Customized Service Cloud to support 13 different support processes creating over cases annually• Communicated and coordinated with business users and leadership to design and build solutions in Salesforce • Trained over 150 Sales users in one-on-one webinar trainings• Partnering with senior Sales leadership developed custom solutions to track goals and performance of sales team and sales reps in Salesforce• Implemented Salesforce approval processes for commission and customer service support
Education
Salesforce Military
Certificate, Technology
2016
Penn State University
Masters of Professional Studies, Logistics, Materials, and Supply Chain Management
2008 — 2010
University of Utah
Bachelor of Arts (B.A.), Geography
1996 — 2002
Skills
- Management
- Team Building
- Public Speaking
- Team Leadership
- Program Management
- Leadership
- Technology Integration
- Educational Technology
- Command
- E-Learning
- Training
- Salesforce.com
- Strategic Planning
- Military
- Leadership Development
- Customer Service
- Project Management
- Staff Development
- K-12
- Coaching
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