Trent King
Product Support Specialist at BlueStar | CIT Graduate | Growing in Cloud & Cybersecurity | Tech-Savvy, Customer-Focused Problem Solver
- Role
- Product Support Specialist at BlueStar US
- Location
- Florence, KY, US
- LinkedIn followers
- 500 followers
About Trent King
I\'m a driven and dependable IT professional with a strong foundation in cloud…
Experience
Product Support Specialist
May 2025 — Present · Hebron, KY, US
As a Product Support Specialist at BlueStar Inc, I provide technical and operational support for a wide range of POS, mobility, and security products. I work closely with internal teams, vendor partners, and customers to ensure accurate product information, timely issue resolution, and a smooth overall support experience. My responsibilities include assisting with product setup, managing lifecycle changes, maintaining data accuracy, and supporting the sales team with product-related inquiries and promotions.With a strong focus on detail, communication, and customer service, I contribute to both pre-sales and post-sales efforts to help drive customer satisfaction and operational efficiency. I also use CRM systems and Microsoft Office tools daily to track requests, update product records, and support cross-functional initiatives.
Education
Gateway Community & Technical College
Associate's degree, Computer Science
Northern Kentucky University
Bachelor's degree, Computer/Information Technology Administration and Management
Larry A Ryle High School
High School Diploma
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