Tremaine Baker

Service Delivery Manager | People Leader

Role
Service Delivery Manager at Tantus Technologies, Inc
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Tremaine Baker

Driven and detail-oriented business professional with over 13 years of experience in conceptualizing features, gathering requirements and implementing complex IT solutions. A proven track record of effective stakeholder management, leading complex software initiatives to completion, within the confines of the budget and time constraints.

Experience

  1. Service Delivery Manager

    Tantus Technologies, Inc

    Jul 2022 — Present · US

    NIACurrently leading a 12-person project team, building a custom Pega application for the Enterprise Research Program with 7 direct reports. Involved in every facet of the practice from people, and contracts management to recruiting, onboarding and business development. Leads financial governance, managing budget of $10 million dollars over 3 years, including monthly forecast reports to corporate and client leadership. NIEHSLed 10 direct reports and supervised 10+ dotted-line reports across multiple clients and projects. Negotiated each task order contract underneath the larger IDIQ contract umbrella. Managed the sourcing, hiring and assignment of new resources. Managed budget of $8M.

Education

  • North Carolina State University

    B.S, Business Management; Information Technology

    2002 — 2006

Skills

  • Consulting
  • Retail Domain
  • Uml Process Modeling
  • Waterfall
  • Agile Methodologies
  • Sdlc
  • Sql
  • Screenwriting
  • Business Process
  • User Acceptance Testing
  • Mockups
  • Testing
  • Sharepoint
  • Final Cut Studio
  • Quality Assurance
  • Crm
  • Point of Purchase
  • Microsoft Office
  • Analysis
  • Video Editing
  • Videography
  • Rally
  • Requirements Gathering
  • Use Case Diagrams
  • Vendor Management
  • Media Production
  • Virtual Teams
  • Gap Analysis
  • Soapui
  • Business Analysis

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Tremaine Baker — Service Delivery Manager at Tantus Technologies, Inc in Raleigh, NC, US | Unifers