Travis Tunstall

Assistant General Manager @Chick-fil-A Corporate Support Center

Albany, NY, US

Trained the team members on Chick-Fil-A operations with a strong focus on 2nd Mile Service. Processed payroll using Quickbooks while also doing the truck order, inventory management, and other daily paperwork. – Exhibits strong leadership qualities and a desire to succeed. Serves as coach to employees by modeling appropriate workplace behavior. Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce. Understands and actively demonstrates and promotes the principles of the customer service initiatives. – Provides customer service leadership and direction, in conjunction with the General Manager, for entire store. Trains, schedules and coaches all new and current store associates. Handles escalated customer concerns and emergencies in absence of the General manager. Adheres to and trains employees on Federal, State and local regulations. – Promotes store sales and selling initiatives and encourages the team to strive to reach goals and objectives. Demonstrates a high value for Health, Environment, Safety and Security issues, initiatives and programs. Monitors store activities to ensure that transactions are taking place in the proper manner. Follows and complies with all health and sanitation procedures and adheres to safe work practices.

Rowan University

Bachelor's degree, Computer Science

Rowan College at Burlington County

Computer Science, Computer Science